Publications

Whitepapers and newsletters that cover insurance and claims management.

08/03/2018
ESCAPE OF WATER: THE NUMBER ONE PRIORITY

Escape of water has been a growing concern for claims directors for several years. Costs are rising and the complexity of water damage claims is increasing the pressure on claims teams to develop innovative solutions to reduce cost without negatively impacting customer outcomes.

07/05/2018
Wildfires and Wine Country

Our expertise spans continents and when California was struck by wildfires in the fall of 2017, we used a methodology developed to assess the viability of vineyards damaged by wildfires in Australia.  This methodology helped the insurer of a winery in California save a million dollars.  Our team identified steps to restore damaged vines to help bring the vineyard to its full capacity quickly, allowing the winemaker to re-enter the market in a strong position.